• Reminders

Keep the booking alive after checkout

A tee time is not the end of the customer journey. CourseRev Reminders helps courses keep golfers informed between reservation and arrival with automated confirmations, scheduled reminders, cancellation communication, and relevant course updates.
See How it Works
See How it Works
Get Started Today
Get Started Today

One booking. Several moments that matter.

Confirm what was booked
Booking confirmations give golfers the tee-time details they need, right after the reservation is made.
Remind at the right point
Operators choose when automated reminders are sent — no manual follow-up needed from the pro shop.
Communicate when plans change
Automatically sends cancellation confirmations by email and SMS/text.

Choose the channels. Choose the timing.

Reminders by Prioritee is fully configurable. Operators choose which channels to use and when reminders should be sent.
SMS reminders
Enable SMS as a reminder channel where it is part of the course's configured workflow.
Email reminders
Use email as a reminder channel for golfers with the required customer information.
Course-defined timing
Set when reminders should be sent — fully customizable to your course's schedule.

Questions about Reminders

Team Member
What is AI Voice Concierge?
AI Voice Concierge is an AI-powered voice assistant that answers calls and books tee times for your golf course. It significantly reduces pro shop workload by:
- Booking tee times
- Answering common questions
- Applying player-type rules (members, seniors, public)
- Optimizing your tee sheet

It operates 24/7, handles hundreds of calls simultaneously, and never misses a call.

The system offers exceptional flexibility in presenting your pricing and includes tee sheet optimization not commonly found in other booking systems.
How does AI Voice Concierge increase bookings?
- Never misses calls, even after hours.
- Suggests alternative tee times when preferred slots are unavailable.
- Automatically fills cancellations using a built-in waitlist.
- Remembers golfers’ names and preferences after their first booking.

Result: More rounds booked and fewer empty tee times.
Does AI replace my staff?
No — it empowers your staff.

The AI handles repetitive tasks (calls, bookings, FAQs), allowing your team to focus on in-person service and player experience.
What questions can the Course Agent answer?
Beyond bookings, it instantly provides:
- Directions to the course (with SMS navigation links).
- Driving range details
- Package pricing
- Hours of operation
- Course policies

This saves staff time and reduces interruptions.
How can I manage multiple golf courses in a single system?
For operators managing multiple courses, Courserev enables centralized booking across all locations.
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With the Multi-Courses feature:
- One phone number handles bookings for all courses
- Golfers choose a course or let the system find the best availability
- Works with shared or different tee sheet systems
1. Can we choose how reminders are delivered?
Yes, choose between SMS and email (or both) for reminders and confirmations. The available settings depend on the service configured for your course.
2. Can we choose when reminders are sent?
Yes. Operators can configure when automated appointment reminders should be sent.
3. What happens when a booking is cancelled?
As soon as the cancellation is made, the golfer automatically receives an email and a text message confirming it.
4. How does the system keep golfers informed?
Booking confirmations, cancellations, and new availability alerts are sent automatically, so customers always know what's happening. Each message goes out through the golfer's preferred channel, so their communication preferences are respected.
5. Can CourseRev send automated call reminders to golfers?
That is coming soon! We are actively developing an automated call reminder feature for all our partner courses. Soon, your AI Voice Concierge will be able to place friendly, automated reminder calls to golfers the day before their scheduled round, helping reduce no-shows and keeping your players excited for tee time!

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